Requirements to be successful in the service industry

Requirements to be successful in the service industry

Requirements to be successful in the service industry In a world where ‘servitization of manufacturing’ has become a growing trend, interesting questions arise. In our Servitization Research Stories you will find out how students have managed to answer them. This...
Servitization key to boosting competitiveness

Servitization key to boosting competitiveness

Servitization key to boosting competitiveness  ESCF organized a Servitization workshop in mid-January. Adriaan Van Horenbeek, Manufacturing Lead Customer Advisory Western Europe at SAS, spoke about the role of artificial intelligence (AI) and how to get the most out...
Servitization is not a project but a journey

Servitization is not a project but a journey

Servitization is not a project but a journey More and more (manufacturing) companies are realizing that if we remain stuck in just developing and selling products, we will sooner or later lose out to parties who can also offer the customer a range of top-notch...