Design of a resource, service and inventory benchmarking concept Materials Management Markets & Regions – Hilti



Company Name / Department

Hilti AG

Contact Person



Schaan, Liechtenstein or The Netherlands

Study programme(s)
Community ESCF
Start Date February 2023
Housing arranged by company


Company Description

Project Description

Hilti has a global network of roughly 100 Central Warehouses, 800 retail stores worldwide, 900 van inventory locations with around 300’000 SKUs on on a forecast / central warehouse level.
The entire materials management is managed from 10 regional teams with more than 100 people.
Today we lack a clear approach and benchmarking concept on how to size the regional teams in regard to resources considering effort drivers, service and inventory performance.

Goals of the Project

– develop fact based and identify effort drivers
– review literature to give a recommendation on a suitable benchmarking concept
– assess the state-of-the-art counting methods applied in the industry, and
– recommend a modern, digitally based approach for Hilti.


Recommendation on a benchmarking concept considering all influencing factors.

Essential Student Knowledge

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