Design of a resource, service and inventory benchmarking concept Materials Management Markets & Regions – Hilti



Company Name / Department

Hilti AG

Contact Person

Federico Scotti di Uccio


Schaan, Liechtenstein or The Netherlands

Study programme(s)
Community ESCF
Start Date February 2024
Housing arranged by company No


Yes, depending on location

Company Description

Project Description

Hilti has a global network of roughly 100 Central Warehouses, 800 retail stores worldwide, 900 van inventory locations with around 300’000 SKUs on on a forecast / central warehouse level.
The entire materials management is managed from 10 regional teams with more than 100 people.
Today we lack a clear approach and benchmarking concept on how to size the regional teams in regard to resources considering effort drivers, service and inventory performance.

Goals of the Project

  • Develop fact based and identify effort drivers
  • Review literature to give a recommendation on a suitable benchmarking concept
  • Assess the state-of-the-art counting methods applied in the industry, and
  • Recommend a modern, digitally based approach for Hilti.


Recommendation on a benchmarking concept considering all influencing factors.

More information: