Delivery Success Predictors – DHL
A large part of the daily costs for DHL are shipments that cannot be delivered due to a customer not being home or a company being closed on arrival. Therefore this study aims to gain insight into why and when these cases occur. Moreover, suggestions are made to improve the situation.
Jelmer Vos – email@example.com
Sami Ozarik – TU/e – firstname.lastname@example.org