The future of Logistics Control Towers – Ewals Cargo Care
Overview
| Company Name / Department |
Ewals Cargo Care |
| Contact Person |
Joris Huijs |
| Location | Tegelen, Netherlands |
|
Optional remote work |
Yes, to be agreed upon. |
| Travel expenses (own account or reimbursed by the company) | No |
| Housing arranged by company | No |
| Housing expenses (how much per month, own account or subsidized by the company) | N/A |
| Internship compensation | 450 EUR per month according to Ewals policy |
| Study program | OML |
| ESCF community |
Full member |
| Start date |
February 2025 |
Company Description
Ewals Cargo Care is a family owned transportation company, which is founded in 1906 by Alfons Ewals. The main office is found in Tegelen near Venlo. Besides this, Ewals has 31 other offices in Europe, which lead to a local presence in 14 European countries with approximately 2.450 employees.
The organization has grown into a strong international player. Our customers are offered a broad spectrum of logistics products ranging from full loads, part- and project loads, Control Tower set-ups and Value Added Logistics to global forwarding. Especially, but certainly not exclusively, we are known for our European multimodal network that includes more than 4400 Mega Huckepack XL(S) trailers. In addition, we can rely on a solid network of partners. Ewals is continuously improving work processes and investing in the development of our employees.
The Control Tower Product line within ECC offers two different products:
- Control Tower Execution
From Order Management & Transport Planning to Freight Audit & Payment, our Control Tower Execution services offer end-to-end management to the supply chain of the customers.
- Logistics Consultancy
Addressing areas such as Transport Network Design, Equipment Utilization, and Sustainability Topics, with the focus on optimizing costs, quality and resilience.
As an intern you have to interact with all roles in the organization (data analysts, carrier management, operations, IT/Process management) to get a good understanding of the concept.
Project Description
Project description:
Customers are searching for more visibility, resilience and sustainable supply chains due to supply chain disruptions in the recent years. Logistics Control Towers can enable these desires but many logistics companies claim to have CT solutions with a different meaning of the concept (i.e. 4PL, 3PL+, LLP) and with various product approaches.
The market and characteristics of customers that could benefit from a CT product is relatively unknown as CTs in the logistics industry are still marked as an innovative concept (Gartner, 2021). Additionally, customers are often not aware of the actual need of a CT; let alone its potential unexploited added value (transitioning the conventional perception towards value add).
There are 4 parts of this research:
Control Tower Value
The first part of the research is focused on the definition of CT and which value a CT can provide to a customer. This includes a competitor analysis and a mapping of their Control Tower competences.
Market Investigation & Customer Target Groups
The next part is to conduct a market research on insights which customer characteristics like industry, geographic location, size etc. do fit to this product and to define possible target groups. Insights in the challenges these customers have is expected and an indication of the market size and potential is required.
Current & Future Control Tower Activities & Functionalities
Taking the customer target characteristics and the expected value, insights in the expectations of activities and/or functionalities of a CT are essential to be successful now but also in the future. The impact of innovations in technology and digitization within the logistics industry must also be considered.
The student is expected to outline the different activities/functionalities of a CT that are expected by customers at this point in time and in the future.
Ewals Control Tower
The last part should focus on the value proposition and the opportunity to improve this by adding/updating the current Ewals Control Tower playground. The student must draft a proposal/recommendation on this. The recommended pricing methodology must be included.
Goals of the project:
The aim of the project is to define customer target groups for a Logistics Control Tower by knowing it’s value and to provide an improvement proposal to make the Ewals Control Tower ready for the future.
Deliverables:
- Identification of Control Tower Value.
- Market Analysis & Customer Target Group.
- Control Tower Activities & Functionalities, now and in the future.
- Ewals Control Tower recommendation.
More information: escf@tue.nl
