Customer-Driven Transformation community
Shaping the future for a new decade
The world becomes more and more uncertain and complexity will increase further. Besides that, economic relations, resource scarcity, consumer behavior, speed of technical innovation, digital transformation and artificial intelligence, companies and people must deal with several other new challenges like fighting pandemics, extreme weather conditions like hurricanes and heat waves.
Decision processes will go faster and differently. The Supply Chain of the future will be more and more self-managed and solutions for the last mile will become leading in the chain.
Many interesting challenges to face while realizing that these changes in Supply Chain are irreversible and will require a different design for the future. How are we going to prepare for these changes and challenges?
As a result of the principles above, we have decided to expand the scope of our current FMCG community and to re-brand the community into Customer-Driven Transformation. From January 2021 the Customer-Driven Transformation Community addresses developing innovation and knowledge on customer focused solutions in the supply chain.
We focus on three pillars: Sustainability, Distribution channels and transportation and Trends and Innovation.
- Topics like the availability and scarcity of materials, the waking up of consumers about the origins in for example food and fashion, decrease in stock flow and cross-industry collaboration in the supply chain are part of the Sustainability pillar.
- Distribution channels and Transport: last-mile distribution, e-commerce, omnichannel environment and transport of goods and persons are part of this pillar.
- Trends and innovation is about new business models, product & process design and creation and supply chain marketing.
Besides members in food companies our members will come from health and pharmacy companies and the logistic providers on deliver and transport. This way we are even more able to inspire each other by sharing and developing knowledge. Of course, we will keep the strengths of the current FMCG community with the strong partners we have. Expanding food partners is still one of our priorities.